Your Questions, Answered

  • 1076 el Camino Real Redwood City ca 94063.

  • We have a lot connected to the building with parking. There is no sign but when you spot the Kumon turn in. There is also lots of street parking. 

  • We are opening up our new location at 1517 El Camino Real Redwood City Ca. 94063 on May 1st.

  • We are open Tues - Fri 9-6 and Sun. 9-5

  • You can book Vagaro.

    • When booking, you will select the service and then the stylist

    • Appointments require a credit card be put on file to hold the appointment.

  • IF YOU NEED TO CANCEL OR RESCHEDULE, PLEASE PROVIDE US WITH 48-HOUR NOTICE

    A VALID CREDIT CARD IS REQUIRED TO BOOK ALL APPOINTMENTS. 

    IN THE EVENT OF A CANCELLATION WITHIN 48 HOURS, YOU WILL BE SUBJECT TO A 50% CANCELLATION FEE. 

    FOR SAME-DAY CANCELLATION OR 'NO SHOW', YOUR CREDIT CARD WILL BE CHARGED 100% OF MISSED SERVICE.

    WE HAVE  A 15 MINUTE GRACE PERIOD ON APPOINTMENTS - IF YOU ARE RUNNING 15 OR MORE MINUTES LATE, WE MAY NOT BE ABLE TO COMPLETE YOUR SERVICE AND YOU WILL BE SUBJECT TO A CANCELLATION FEE

  • Tips are greatly appreciated but never expected. 

  • No we do not require a consultation for cuts. They are usually done before the cut. If you would like a more in depth consultation with a stylist before the cut we are more than happy to set you up with an appointment to meet and speak with the stylist.

  • To better fit your situation whether it is a tint or a correction we ask new clients to please fill out the new color client form. We like to get as much info before the appointment so we can know exactly what to book you for. Good communication sets us both up for a a great experience where everyone knows what is possible and what is expected.

  • Consultations for haircuts are always included at the beginning of your appointment—there’s no need to book a separate consultation for cut services.

    For new color clients, we ask that you complete our New Client Inquiry Form, which often eliminates the need for an in-person consultation. If an in-person color consultation is required, a consultation fee will apply.

  • No. We have an amazing staff supplied with the best products available to ensure you leave feeling fresh, clean, and looking your best.

  • If you’ve received a haircut with us, you’re welcome to one complimentary bang/neck trim with the same stylist.

    Additional bang/neck trims, trims with a different stylist, or bang trims for new clients are available for a fee.

  • We want you to love your hair. If something feels off due to a miscommunication or technical issue, please let us know within two weeks, and we’ll gladly make it right.

    Redos do not apply to changes of mind or personal preference when the original service was completed as agreed upon. Any new changes outside of that scope will be considered a new service and scheduled accordingly.

  • Yes we do! Knowledge is power. Advanced training is a key aspect for our team to broaden their skill set and to keep up with the ever changing trends. Having a well-organized career path is crucial to keeping our team motivated and always working towards that next step. Apply Here.

  • If you have never been a model you can reach out to Frontdesk@thealchemyroomsalon.com or call our front desk at( 650)362-3630. You can also reach out to our apprentices directly via instagram. We hold class most Mondays 10-5. Not applicable for existing salon clients.

  • We are always accepting applications. You can fill out an our new hire form.